Privacy Policy

Introduction

Simplified Web Solutions, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or communicate with us via phone or text message.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address
• Communication Records: Records of phone calls, text messages, and emails exchanged with our business
• Project Information: Details related to web development projects, including website content and business requirements
• Payment Information: Billing details necessary to process payments for services rendered
• Device Information: IP address, browser type, and operating system when you visit our website

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our web development and consulting services
• Communicate with you about projects, appointments, and inquiries
• Send appointment reminders, project updates, and follow-up messages via SMS or email
• Process payments and send invoices
• Respond to your questions and provide customer support
• Comply with legal obligations

SMS Communications

When you contact us by phone or text message, you may receive SMS messages related to your inquiry. For complete details about our text messaging practices, including how to opt out, please see our SMS Terms & Conditions.

Key points:

• We do not sell or share your phone number with third parties for marketing purposes
• Reply STOP at any time to unsubscribe from SMS messages
• Reply HELP for assistance
• Message and data rates may apply

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., payment processors, hosting providers), subject to confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• With Your Consent: When you have given explicit permission to share specific information

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Communication records may be retained for business and legal purposes.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of marketing communications at any time
• Withdraw consent for SMS communications by replying STOP

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: